Louis J. Mancini
Retired, Senior Vice President, Commercial Aviation Services,
Boeing Commercial Airplanes
- BS, 1972, General Engineering, University of Illinois
- MS, 1975, Operations Research, Stanford University
- PhD, 1975, Operations Research, Stanford University
Much has changed in the airline industry over the past 40 years, but one of the constants has been the influence of Lou Mancini. Mancini retired in June of 2014 as Boeing’s Senior Vice President for Commercial Aviation Services, where he led the company’s customer support and after-market products and services for 12,000 airplanes worldwide. Mancini reenergized product support with a culture of 24/7 and launched a major rebranding of Services, Boeing Edge, which promises customers a competitive advantage over the lifecycle of their airplanes. In 2006, Overhaul and Maintenance magazine gave Mancini an outstanding achievement award for his work in improving Boeing’s response to urgent airline issues.
Mancini served as a high-ranking official at Boeing for 12 years, initially as Vice President for Maintenance Services. He managed the unit of Commercial Aviation Services responsible for airplane recovery services, component maintenance and Boeing subsidiaries Continental DataGraphics and AeroInfo Systems.
Prior to his years with Boeing, he held executive positions at both United Airlines (1985-91, 1995-2002) and Northwest Airlines (1991-95). Mancini was Vice President for Engineering and Technical Support at United and Vice President of Engineering, Inspection and Quality Assurance at Northwest. In these positions, he served on the board of ARINC Inc., a company that provides communications and engineering services to the airline industry.
Mancini’s influence goes beyond the corporate side. In 1994, he chaired a Federal Aviation Administration (FAA) task force charged with streamlining airline operations and reducing costs. For his efforts, he received a Radio Technical Commission for Aeronautics (RTCA) achievement award. In 1999, Mancini, a Royal Aeronautical Society Fellow, also received the “Nuts and Bolts” award for leadership in maintenance and engineering from the Air Transport Association.
Before joining the airline industry, Mancini held management positions at Shell Development Company and Chevron.
Mancini is active in civic and industry affairs, having served on the boards of the San Francisco Bay Area Junior Achievement, the Pacific Science Center and the Museum of Flight in Seattle. He is also a member of the advisory board for the University of Illinois College of Engineering.
Upon Mancini’s retirement, Boeing shifted his responsibilities to another Illinois graduate, Stanley Deal.